Account Verification

Before you can start selling live, Rovy verifies the account details you provide during sign-up: your business name, contact information, and how you plan to sell through Rovy.

This is the first check in our onboarding process, and it confirms we have accurate, up-to-date information to operate as your Merchant of Record. We may follow up if anything is missing or unclear.

Rovy currently onboards suppliers registered in:

• Europe: UK, Ireland, Germany, France, Netherlands, Spain, Italy, Poland, Sweden, Denmark, Estonia
• North America: US, Canada
• Asia-Pacific: Australia, Singapore

To be onboarded, your business must be registered in one of these jurisdictions and hold a business bank account in the company's own name.

Rovy can't onboard suppliers registered in jurisdictions under comprehensive sanctions or flagged by the Financial Action Task Force (FATF), including Afghanistan, Belarus, Central African Republic, Cuba, Democratic Republic of Congo, Iran, Iraq, Libya, Mali, Myanmar, Nicaragua, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zimbabwe, and the occupied Ukrainian territories of Crimea, Donetsk, Luhansk, Kherson, and Zaporizhzhia.

Beyond location, we also screen beneficial owners, directors, and business activities. A business registered in a supported jurisdiction may still be declined if its owners are based in a restricted jurisdiction, or its activities present a compliance risk we can't support.